Q. Do I need to Register or Certify my Pet?
A. No. Since emotional support animals are not trained and are still pets there is no need to register or
certify your pet. The only document you need is a
prescription letter for the pet's owner from a mental
health professional (therapist or doctor).
Q. Do I need to show the airline my Pet's vaccination paperwork before flying?
A. Yes. Some airlines are now asking for proof of your
pet's vaccinations (rabies and distemper). If you're
flying into Hawaii you will need documentation that
your pet has been vaccinated for rabies. Please visit
Hawaii's Department of Agriculture for more info.
Q. Can Airlines require passengers with Emotional Support Pets give 48 hours notice prior to departure?
A. Airlines can suggest passengers with Emotional
Support Pets give advance notice 48 hours prior to
departure as specified in CFR 382.27(b) BUT they
cannot refuse passengers service if you are unable
to do so CRF 382.27(g). states: If a passenger does not meet advance notice or check-in requirements you establish consistent with this section, you must still provide the service or accommodation if you can do so by making reasonable efforts, without delaying the flight.
Q. Can the airline refuse me service if my pet is noisy or appears out of my control?
A. Yes!
Q. Can the airline charge me extra for my Emotional Support Pet?
A. No! Federal law prohibits airlines from charging any extra fees.
Q. Can the airline call to verify my prescription?
A. Yes, in the same way a pharmacist verifies a patient's prescription we are obligated to verify the authenticity of a prescription but cannot release ANY personal nformation without your approval.
Q. Can a Airline refuse my pet or prescription?
A. If your pet is well behaved and you fly on one of our approved airlines this would be VERY unusual. But if this ever did occur the Airline MUST provide you with a written explanation within 10 days of the incident pursuant to CFR 382.117(g) which can be viewed in our "legal" section.
Q. What kind of Mental Health Professional will
evaluate my case?
A. Licensed Mental Health Professionals (including
Licensed Clinical Social Workers(LCSW), Licensed
Family Therapists (LFT) or Licensed Professional
Counselors(LPC) will evaluate your test results and
write your a letter of prescription for an Emotional
Support Pet if eligible.
Q. Are Licensed Clinical Social Workers(LCSW),
Licensed Family Therapists(LFT), and Licensed
Professional Counselors (LPC)qualified to write a
letter of prescription for Emotional Support Pets?
A. Yes. Licensed Clinical Social Workers(LCSW),
Licensed Family Therapists(LFT), and Licensed
Professional Counselors (LPC) Licensed in the state
of Colorado hold a Masters Degree (6 years of
College) in their respective field of study and are
qualified to write letters of prescription for Emotional
Support Pets.
Our Letters of Prescription COMPLY FULLY with
14 C.F.R. § 382.117 that require a medical
diagnosis from a Licensed Mental Health
Professional.
Q. Will a letter of prescription written online be Valid?
A. Yes. The online field for psychological services
continues to grow at a fast pace. At the moment we
are unaware of any law that would invalidate a letter
of prescription written online.
Q. How long is my prescription valid for?
A. Prescriptions are valid for one Year.
Q. Can the Mental Health provider I currently see write me a prescription for an Emotional Support Pet?
A. Yes, ANY LICENSED MENTAL HEALTH
PROFESSIONAL CAN!
Q. Will a prescription for an Emotional Support Pet written in Colorado be valid in other states?
A. Yes. Emotional Support Pets are recognized on a
Federal level under the ACAA (Air Carriers Access
Act) which permits individuals with an identifiable
psychological disorder to fly with a Emotional Support
Pet.
Q. Can the airline ask WHY I have a Emotional
Support Pet?
A. Airlines can ONLY ask to see a copy of your
prescription, any other information is NONE OF
THEIR BUSINESS! Even the method of how the
prescription was written (online or in person) is no
one's business!
Q. What kind of animal can be an Emotional Support Pet?
A. Any behaved dog or cat. NO SPECIAL TRAINING IS REQUIRED!
Questions and Answers
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